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PS-QUICKSTART

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern POS99’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘POS99’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 10 / 6 Whitelaw Place, RICHLANDS, QLD, 4077, AU. Our ABN is 17 165 594 276. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

POS'99 Privacy Policy

Last updated: 1 August 2025

Australian Privacy Principles We never sell your data No card details stored Unsubscribe any time

About this policy

This website is owned and operated by FHS Technology Pty Ltd (ABN 17 165 594 276), trading as POS'99 ("POS'99", "we", "us", "our"). We respect your privacy and are committed to protecting your personal information.

We handle personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). This policy explains what we collect, why we collect it, how we use and protect it, and how you can access it or raise a concern.

What we collect

We collect only the information we reasonably need to do business with you. This typically includes:

Name & business name Billing & delivery addresses Email & phone Order & quote history Messages you send us

If you apply for a trade or 30-day account, we also collect the business and credit reference details you provide in your application.

Payments: payments are processed by our third-party payment providers. We do not store your full credit card details on our systems.

Cookies and analytics

Like most websites, we also collect some technical information through cookies and analytics tools. This includes your IP address, browser type and the pages you visit. We use it to keep the site working, remember your cart and understand how the site is used. You can disable cookies in your browser, although parts of the site, such as the cart and checkout, may not work properly without them.

How we collect it

We collect information directly from you when you place an order, request a quote, create an account, contact us by phone or email, or subscribe to our emails. Occasionally we may receive information from third parties, such as a credit reporting body when you apply for an account, or your employer when an order is placed on your behalf.

Why we collect it and how we use it

✔ To process and deliver your orders, prepare quotes and manage your account

✔ To provide support and warranty service, and assess account applications

✔ To prevent fraud and meet our legal and tax obligations

✔ To improve our products and website

✔ Where you have agreed or would reasonably expect it, to send you news and offers about our products

Marketing emails

We comply with the Spam Act 2003 (Cth). Every marketing email we send includes an unsubscribe link, and you can opt out at any time by using that link or contacting us. Opting out of marketing does not affect service emails about your orders.

Who we share it with

We share personal information only where it is needed to run our business. This includes:

Delivering your order Couriers and freight companies, and payment providers.	Warranty claims Manufacturers and repairers handling a warranty claim for you.
Running our business Providers of our e-commerce platform, email, IT and accounting systems, and our professional advisers.	Accounts and the law Credit reporting bodies where you apply for an account, and government or law enforcement bodies where the law requires it.

We do not sell, rent or trade your personal information.

Overseas disclosure

Some of our service providers, such as our e-commerce platform, email and payment providers, store or process data outside Australia. The countries involved may include the United States and countries in the European Union. Where this happens, we take reasonable steps to ensure those providers handle your information in line with the Australian Privacy Principles.

Security and retention

We protect your information with reasonable technical and organisational measures. These include encrypted connections, password-protected systems, and restricting access to staff who need it. No internet transmission is completely secure, so we cannot guarantee absolute security.

We keep personal information only as long as we need it for the purposes above or as the law requires, for example for tax records. After that we securely destroy or de-identify it.

If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner, as required by the Notifiable Data Breaches scheme.

Your rights

Generally within 30 daysAccess and correction
You may ask for access to the personal information we hold about you, or ask us to correct it, by contacting our Privacy Officer. We will respond within a reasonable time, generally 30 days. We may need to verify your identity first. If we cannot give you access or make a correction, we will tell you why.

Aim to resolve within 30 daysComplaints
If you believe we have mishandled your personal information, please contact our Privacy Officer in writing. We will acknowledge your complaint promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

Contact our Privacy Officer

Privacy Officer, FHS Technology Pty Ltd trading as POS'99
Darra, QLD
Phone: 1800 673 605 | Email: support@pos99.com.au

Email us Call 1800 673 605